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Working Title: Response and Outreach Supervisor

Working Title: Response and Outreach Supervisor

Who May Apply: Open to all qualified job seekers
Date Posted: 03/05/2019
Closing Date: 03/14/2019
Hiring Agency/Seniority Unit: Minnesota Department of Agriculture
Division/Unit: Food and Feed Safety Division
Work Shift/Work Hours: Day Shift
Days of Work: Monday - Friday
Travel Required: No
Salary Range: $30.97 - $44.62/hourly; $64,665 - $93,167/annually
Classified Status: Classified
Connect 700 Program Eligible: Yes

Job Summary

This position serves as supervisor and director in areas relating to food emergency response, outreach coordination and development, and liaising between the public and the MDA licensing and inspection entities regarding licensing regulations. Direct the Rapid Response Team (RRT) and manage the development and enhancement of response-related policies and procedures. Supervise the development and implementation of outreach plans that meet the Food and Feed Safety Division objectives. Advise MDA and Division management on food-related emergencies, outreach activities, and licensing education and interpretation. Assist staff at all levels and external stakeholders with food emergency response, outreach, and licensing education management questions and issues. Work to develop and enhance documented policies and procedures for response and outreach and oversee efforts to maintain conformance in national regulatory program standards related with response and outreach activities.


Minimum Qualifications:
Bachelor’s degree in Agriculture, Animal Science, Biology, Business Administration, Business Management, Chemistry, Environmental Health, Feed Science, Feed Management, Food Safety, Food Systems, Information Systems, Public Administration, Public Health, or other related fields.


Three (3) years’ professional experience in epidemiologic surveillance, environmental health investigations, emergency response, or related food safety assessment, investigation and response; or outreach planning and development.



State of Minnesota food and feed safety regulatory laws, rules and regulations enforced by the division and department for application to response and outreach work
Minnesota food licensing statues and related policies, standard operating procedures, work instructions and guidance materials
FFSD responsibilities and functions in food and feed safety and related policies and procedures.
State of Minnesota data practices regulations and record retention requirements
Federal and state procedures, rules and regulations relating to foodborne outbreak investigation for coordinating response activities
General food and feed processing and handling procedures for application of regulations and to understand intervention measures
State of Minnesota collective bargaining agreements are necessary to effectively hire, assign work, train, discipline and evaluate employees.

Interpersonal relations sufficient to direct, develop and engage directly reporting staff
Qualitative and quantitative analysis sufficient to evaluate program results and to critique the analytical methods and results of other public program professionals
Strategically developing both long and short-term priorities and goals though gathering and analyzing necessary information
Analyzing complex policy and technical questions and data to recognize trends, predict issues, and solve problems
Human relations sufficient to diplomatically present information in difficult and critical situations in order to facilitate informed, collaborative and defensible decision-making
Investigation principles designed to collect and evaluate information and to protect human and animal health
Advanced written and verbal communications sufficient to organize and direct complex, technical systems with multiple levels of division staff, industry and the public.

Make timely decisions regarding the safety of food and feed products with potential impact to human and animal health.
Communicate effectively verbally and in writing to a broad spectrum of audiences
Maintain effective working relationships through tactful, professional interactions with internal and external staff and stakeholders
Create documents which are clear to lay persons and comply with applicable regulations
Make decisions based on sound science as well as policy compliance and implementation considerations
Critique and evaluate the work of other professional state program administrator staff
Adapt to organizational and program change sufficient to work effectively under pressures and operate in situations of ambiguity
Celebrate diversity and a strong commitment to a respectful and inclusive work environment.
Preferred Qualifications:
Advanced degree in Agriculture, Animal Science, Biology, Business Administration, Business Management, Chemistry, Environmental Health, Feed Science, Feed Management, Food Safety, Food Systems, Information Systems, Public Administration, Public Health, or other related fields.
Demonstrated advanced knowledge of applicable Minnesota food safety laws and rules.
Thorough knowledge of the MDA Division policies and response-related SOPs.
Demonstrated skill and experience collaborating effectively with internal and external stakeholders through leading complex projects or initiatives or equivalent scenarios.
Demonstrated skill in complex data analysis and relevant reporting.

Application Details

Why Work For Us
GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

If you have questions about the position, contact Carrie Rigdon at or 651.201.6453

If you are a C700 applicant send a copy of your certificate to by the close date.

Apply by clicking here and searching job number: 30900